City Nights Discos - Customer Terms and Conditions

The outstanding balance payment must be paid in advance to us or to the DJ at the function, unless otherwise previously agreed by us in writing.
Payment of the balance to the DJ on the night will be seen as acceptance of your satisfaction with the service received.

A Table (a standard 6 feet table or similar will be fine) for the use of our DJ and access to an adequate Power source (2 'normal' plug sockets in the wall within 10 metres of our set-up point) shall be provided by the customer for the exclusive use of the DJ on the night of the disco.

The services included in disco entertainment consist of music selection from the contractor's music library, and providing suitable equipment to play the selected music. The contractor will make every effort to play all requests but cannot be held responsible if specific selections are not available.

The selection of equipment to be used at the event is left to the discretion of the contractor, and is based upon the size and conditions of the event location/type of event. Whilst every effort is made to ensure that the requested lighting and special-effects you've asked for are supplied to you- the presence of and use of any lighting effect(s) offered cannot be guaranteed unless they are paid for separately.

The customer may request that the DJ play longer than the above performance times. The contractor will provide a longer performance if the total balance (including this overtime amount) has been paid in full and no other obligations are pending.
The absolute minimum hourly rate for overtime is £30 per hour. However as all overtime payments are made personally and retained by the DJ on a 'bonus' basis the DJ has the right to agree a suitable fee over and above this minimum. The availability of the contractor for overtime cannot be guaranteed.

The customer will be responsible for any damage, normal wear and tear excluded, to equipment (sound/lighting equipment and/or music library) provided during the above time period, including a one hour set-up and pack-up time period before and after the specific time period stated above, unless damage is due to negligence of the contractors.

The contractors are to play in a safe, non-abusive environment. Any mistreatment or abuse of the contractor in any way will result in the immediate discontinuation of services with full balance still due.

The contractor is not responsible for power outages or acts of God, nor is the contractor responsible for any equipment that fails at the event. In the unlikely event that equipment fails, the contractor will, on a best effort basis, find suitable back-up equipment. The contractor is not responsible for any damage to the venue where the services are provided, nor is the contractor responsible for any injuries which may occur, for whatever reason.

Whilst every effort is made to ensure that your event will run smoothly. If the entire amount of time booked cannot be completed for ANY reason, then full payment for the entire time booked shall still be payable, this includes late start or any stoppages for… fire alarms, bouncy floors, noise limiters, power failures, acts of God, lock-outs, insufficient power points, insufficient tables, insufficient space to set-up in, etc. If the stoppage is due to equipment or hardware/software failure of any kind, then a proportionate amount of money will be deducted from the total amount of money due.

Our liability, in circumstances of any kind, will not exceed the total value of the booking price.

Notice of cancellation by the customer shall be in writing and delivered to the contractor before 1 (one) calendar month prior to the above event, in which case a full refund, if any due, with exception of the deposit, will be expedited. If such notification is not given, the contractors will assess the full service fee, including the deposit.

The deposit is non-refundable for any reason [other than as stated below], even if the 1 (one) month notice is given. If the customer, for any reason, is delinquent on payment date above, the unpaid balance will be subject to a 5% financing/debtor charge. Forms of payment include cash, cheque accompanied by a valid 'Guarantee-Card' and bank transfer.

Notice of cancellation by the contractor shall be in writing and delivered to the customer before 1 (one) calendar month prior to the above event, in which case a full refund, if any due, will be expedited. This is subject to proven detention by sickness, accidents, equipment malfunction/theft, or acts of God beyond the control of the contractor.

In the extremely unlikely event that the contractor is unable to appear, the contractor will make every effort to find a qualified substitute replacement on a like for like basis. In the unlikely event that a replacement cannot be found, the contractor will make a full refund of any deposit paid by the customer.

The customer agrees that the refund will be the full extent of damages he or she is entitled to and no further damages may be sought against the contractor.

In the unlikely event that the contractor is delayed and the event does not start on time, or time is lost during the event due to equipment malfunction, the contractor will refund the portion of fees paid prorated to the time lost. The customer agrees that the prorated refund will be the full extent of damages he or she is entitled to and no further damages may be sought against the contractor.

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